Communications and marketing
Last updated:
This is a translation for convenience. The Portuguese (Brazil) version prevails.
We want you to hear about Tobbo because it is useful, not because we watch you. These are our communication and marketing rules.
1. What we never do
- We never sell, rent or trade personal data.
- We never use your financial data (balances, transactions, categories, conversations) for ads, ad targeting or marketing profiles.
- We show no ads in the app and use no advertising SDKs or the device’s advertising identifier.
- We do not send your email or phone number to advertising platforms (such as custom audiences).
- We do not build marketing profiles of, or send advertising to, anyone under 18.
2. Communications you may receive
| Type | Examples | How it works |
|---|---|---|
| Service (email) | Sign-in link and code, account deletion confirmation, data export link, material changes to the Terms or Policy | Part of the service (performance of contract), with no promotional content |
| Service (push) | Bill due, budget exceeded, duplicate charge, security notices | Part of the service. Adjust intensity, quiet hours and daily limit in the app, or turn off on the device |
| Marketing by email or push | App news, money tips, surveys | We currently send none. If we start, it will only be with your prior consent (opt-in), never to minors, and every message will include a way out |
| iPhone waitlist | A notice when Tobbo arrives on iPhone | Only if you write to us asking. We use the email only for that notice and delete it afterwards |
3. Metrics we use
To know whether Tobbo is helping, we use aggregate metrics, such as installs, ratings and statistics provided by Google Play, and internal usage counts that do not identify you. On the website, we only measure visits (with Google Analytics 4) if you accept analytics cookies.
We may publish general figures (for example, "more than X entries categorized"), never identifying people.
4. How to stop receiving
- Click "unsubscribe" at the end of any marketing email (when there are any);
- adjust or turn off notifications in the app or device settings;
- or ask by email at privacidade@tobbofin.com.
Withdrawing consent is free, takes effect immediately and does not affect app use or the communications the service requires.
5. Legal basis
Service communications rely on performance of contract (LGPD art. 7, V). Marketing, if it ever exists, will rely on your consent (art. 7, I). Aggregate metrics rely on legitimate interest (art. 7, IX), with minimized data. More in the Privacy Policy.